E Kalyan Helpline Number Jharkhand – The Government of Jharkhand has introduced the e-Kalyan Scholarship Portal to support students belonging to the Scheduled Caste, Scheduled Tribe, and Other Backward Class categories. This portal has been created to help eligible students receive scholarship benefits smoothly through an online system.
During the application, renewal, verification, or payment process, students may sometimes face technical or procedural issues. In such situations, the e-Kalyan Helpline Number and official support channels allow students to directly connect with the concerned authorities and get their problems resolved.
e-Kalyan Helpline Support โ Overview
| Particulars | Details |
|---|---|
| Service Name | e-Kalyan Jharkhand Scholarship Helpline |
| Purpose | Assistance related to scholarship application, verification, and payment issues |
| Eligible Users | SC, ST, and OBC students of Jharkhand |
| Support Modes | Toll free call, mobile support, email |
| Issues Covered | Application errors, status issues, verification problems, payment delays |
| Information Required | Registration ID, Aadhaar or bank details, scholarship category |
| Email Support | helpdeskekalyan@cgg.gov.in |
| Official Website | ekalyan.cgg.gov.in |
| Usage Stage | Application, renewal, verification, and payment process |
The state government operates dedicated scholarship helpline services to ensure that students receive timely assistance. Through these services, issues related to application submission, status tracking, verification, bank or Aadhaar linking, corrections, and payment delays can be addressed.
E Kalyan Jharkhand Contact and Helpdesk Details
Students facing portal-related difficulties, missing application status, or scholarship payment issues can contact the official e-Kalyan support team using the details given below.
| Support Medium | Details |
|---|---|
| Toll Free Number | 18005991289 |
| Call Timing | Monday to Friday, 11 AM to 4 PM |
| Mobile Support | 9440256299 |
| Email ID | helpdeskekalyan@cgg.gov.in |
| Official Website | ekalyan.cgg.gov.in |
Before contacting the helpdesk, students are advised to keep their application details ready to ensure quicker resolution.
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How to Get Help Through the Helpline
Students who face any difficulty related to the e-Kalyan Scholarship can take support through the official helpline services. By following the correct steps, issues related to applications, verification, or payments can be resolved more quickly.
To get assistance through the helpline, students should follow these steps:
- Call the official toll free or mobile support number
- Explain the issue clearly and calmly to the support executive
- Share the required personal and application related details
- Carefully note the complaint or reference number provided for future follow up
Information Required While Calling the Helpline
To ensure faster resolution, students should keep all necessary information ready before making a call. Providing correct details helps the support team understand and resolve the issue effectively.
The following details are usually required during the call:
- Registration ID
- Aadhaar number or bank account information
- Scholarship category
- Academic session
- Clear and complete explanation of the issue
How to Get Help Through Email
If the problem is not resolved through phone or mobile support, students can contact the e-Kalyan helpdesk via email. While sending an email, it is important to include accurate and complete information so that the issue can be reviewed properly.
The email should contain the following details:
- Student name
- Registration ID
- Scholarship category
- Bank account number and IFSC code
- Short description of the problem
- Mobile number and district name
Issues for Which You Can Contact the Helpline
The e-Kalyan helpline can be contacted for various scholarship related concerns. Students should reach out to the support team if they face any of the following issues:
- Problems during application submission or editing
- Scholarship status showing pending or rejected
- Scholarship amount not credited or returned
- Incorrect bank account details or IFSC code
- Aadhaar linking related problems
- Verification pending at the college or institution level
What to Do If the Scholarship Amount Is Not Received
In case the scholarship amount has not been credited to the bank account, students should first verify certain details before contacting the helpline. This helps in identifying the issue at an early stage.
Students should check the following points:
- Application status on the e-Kalyan portal
- Whether the bank account is active
- Accuracy of the IFSC code with the bank
- Verification status at the college or institution
If the issue continues even after these checks, students should contact the e-Kalyan helpline using the official contact details.
Checklist Before Contacting the Helpline
Being prepared with the required information helps save time and ensures smoother communication with the support team.
Before calling or emailing the helpdesk, students should keep these details ready:
- Registration ID and Aadhaar information
- Bank account details or a copy of the passbook
- Scholarship category and academic session
- Name of the institution
- Screenshot of the error message or status page
- Registered mobile number and email ID
Important Precautions
While seeking help from the e-Kalyan helpline, students should take certain precautions to protect their personal information and avoid misuse.
- Contact only through official helpline numbers and email IDs
- Never share OTP, bank details, or sensitive information with unknown persons
- Keep the complaint or reference number safely for future tracking
- Ensure that application and bank details remain updated at all times.
Conclusion
The e-Kalyan Jharkhand Helpline plays an important role in supporting students throughout the scholarship process. Whether the issue is related to application submission, verification, or payment, the helpline provides a reliable way for students to seek timely assistance.
By keeping the required details ready and contacting only the official support channels, students can resolve their problems more efficiently. Using the helpline at the right time helps ensure that scholarship benefits are received without unnecessary delays and that the application process remains smooth and transparent.
e-Kalyan Jharkhand Helpline โ FAQs
Q1. Who can contact the e-Kalyan Jharkhand helpline?
Any student belonging to the SC, ST, or OBC category in Jharkhand who has applied for an e-Kalyan scholarship can contact the helpline for assistance.
Q2. What types of issues can be resolved through the helpline?
The helpline assists with problems related to application submission, editing errors, verification delays, scholarship status, bank details, Aadhaar linking, and payment issues.
Q3. Is it mandatory to have a Registration ID before contacting the helpline?
Yes, having the Registration ID helps the support team identify your application quickly and provide faster assistance.
Q4. Can I contact the helpline if my scholarship status shows pending?
Yes, students can contact the helpline if their application status remains pending for a long time or if verification has not been completed.
Q5. What should I do if the scholarship amount has not been credited to my bank account?
First, check your application status, confirm that your bank account is active, and verify the IFSC code. If the issue continues, contact the helpline.
Q6. Can I get help through email instead of calling?
Yes, students can send their queries through the official e-Kalyan helpdesk email by providing complete and accurate details.
Q7. How long does it take to receive a response from the helpline?
Phone support usually provides immediate assistance, while email queries may take a few working days for a response.
Q8. Can parents or guardians contact the helpline on behalf of a student?
Yes, they can contact the helpline, but complete student details such as Registration ID and application information must be provided for verification.
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Founder of ekalyanscholarship.in